The 2025 Subaru Love Promise Customer and Community Commitment Award
We are honored to be nationally recognized by Subaru of America, Inc. for our dedication to our customers, our community, and the Subaru Love Promise.
The 2025 Subaru Love Promise Customer and Community Commitment Award recognizes elite Subaru retailer who provide an exceptional customer experience at every interaction with Subaru. These retailers have demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as environment, community, health, education, and pets.
Here at Subaru, we love our community as much as we love our vehicles and are committed to making a positive impact on the lives of all of our customers and neighbors.
What is the Subaru Love Promise?
Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.
How is Douglass Subaru dedicated locally to the Love Promise?
AT DOUGLASS SUBARU, WE BELIEVE IN SOMETHING MORE. WE BELIEVE IN BEING A POSITIVE FORCE IN SOMETHING BIGGER. WE BELIEVE IN HELPING OUR COMMUNITY. NOT JUST BY OUR DONATIONS, BUT BY OUR ACTIONS. WE BELIEVE IN SETTING AN EXAMPLE FOR OTHERS TO FOLLOW. WE BELIEVE THE RELATIONSHIPS WE BUILD SHOULD LAST A LIFETIME. WE WILL STRIVE TO ENSURE THAT LOVE IS FELT NOT JUST BY OUR CUSTOMERS, BUT BY ALL. WE DO THIS BECAUSE WE FEEL IT IS THE RIGHT THING TO DO.
HUMANE SOCIETY OF CENTRAL TEXAS, FUZZY FRIENDS RESCUE
LAKE WACO GOLF
CENTRAL TEXAS SCIENCE & ENGINEERING FAIR, PARKDALE ELEMENTARY SCHOOL, LIVE OAK CLASSICAL SCHOOL, WACO MONTESSORI SCHOOL
MEALS ON WHEELS WACO, MISSION WACO- MISSION WORLD, INC.
BAYLOR SCOTT & WHITE BONE MARROW PROGRAM, CARTER BLOODCARE, SUSAN G KOMEN MORE THAN PINK WALK
Love Promise Stories from Douglass Subaru
Subaru and Douglass Subaru believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here
Douglass Subaru Teams Up to Support Local Community - Shellee B
Imagine going without a coat, shoes, or even socks. For millions of children and adults experiencing homelessness and other urgent need situations across the country, even here in Waco, this is a harsh reality. Helping others strengthens communities, which is why Douglass Subaru is partnering with Operation Warm®, a national nonprofit focused on connecting children with the resources they need to thrive. Through this partnership and other Subaru Loves to Help® efforts, Subaru and retailers like Douglass Subaru have helped nearly 900,000 children and adults in urgent need. On 01/15/2025, Douglass Subaru donated 120 coats to WACO Independent School District. These essential items not only help keep children protected, warm, and dry, it can have a significant impact on a child's mental and emotional well-being.
My Tree - Patti P
I was so excited to get my tree from Douglas Subaru. It was a gift for Arbor Day Foundation. I'm going to plant it when I get home. I'll be leave making a carbon footprint for the earth ! Can't wait to see it grow. Thanks Guys !
Local Love from Douglass Suburu - Terry H
Community Cancer Association has been blessed 2 times with a donation from the Douglass Suburu Share the Love event. Douglass and many in the community learned how cancer can strike anyone when one of their employees and friend to CCA lost his battle with cancer. Each time Douglass Suburu hands us a check, they know our mission is to help local cancer patients with direct services. Also, that the money stays right here in Central Texas. CCA buys from 250 to 400 doses of medications EVERY DAY for cancer patients here. The money CCA has been blessed with from Share the Love allows us to make sure we continue to have funds for those medications as well as the other services we provide. Suburu Share the Love may be a corporate-wide event, but here in Central Texas, CCA and other nonprofits knows that love is local and shared locally. Thank you for your support, Jeff, the staff and all associated with Douglass Suburu!
Delivering a Difference - Rachel S
Douglass Subaru is truly the home of nice guys! Meals on Wheels Waco has the pleasure of partnering with them every year (for at least 8 years now) during the Subaru Share the Love Event and each time, the collaboration has been fun and meaningful. Everyone from the team -- from their GM and staff -- are very friendly and supportive. Douglass Subaru is one of the few local businesses that truly understand and consistently support our mission --feeding seniors and delivering a difference in the lives of many older adults in our community. With their help, we have been able to provide over 16,000 meals to homebound seniors during the last several years. We are very grateful for their partnership!
Thank you from LLS, Douglass Subaru! - Tasha M
We at The Leukemia & Lymphoma Society (LLS) are so proud to be commemorating our decade-long partnership with Subaru of America this year. As our most generous auto partner, Subaru continues to make a remarkable impact on patients and families in your community and around the country. This year, Douglass Subaru is among 634 retailers across the country who enrolled in the 2025 Subaru Loves to Care Program. The blankets and messages of hope you are providing mean so much. You stand beside cancer patients, offering warmth and reminding them that they are never alone—always embraced by love and support. It’s programs like this and people like you who help change the lives of all those affected by blood cancer. Your commitment to LLS is truly inspiring, and I’m deeply grateful for your continued support. As we enter this next phase of our partnership, focused on achieving even more for patients and families, your involvement is invaluable. We look forward to another incredible year.
Kitty Love - Carol V
Back in May I picked up a little kitten that fell from a car in front of me at a red light, it was scared and ran and hid under my dash after much failed attempts I ended up having to go to Douglass Subaru in Waco, Texas for help. The crew there after a few hours of tearing my entire dash apart saved this little tiny kitten. The outcome of the story was wonderful! The kitten was saved, unharmed and is now living happily with my grandchildren. The folks at Douglass Subaru always go above and beyond, they were true angels this day and they did not charge me for the time it took them to pull apart the dash!
Douglass Subaru surprises Kendrick Elementary teachers with $5K school supply donation - Wendy S
Through the Subaru Loves Learning® initiative, Douglass Subaru held a back-to-school celebration for Kendrick Elementary School teachers where they were surprised with a $5,000 donation. The donation benefits more than 250 students. Douglass Subaru “adopted” classrooms in the school. Teachers were given $500 worth of funding each to purchase supplies for the school year. This is especially significant in this school because the student poverty rate is more than 90%. Our teachers spend on average more than $800 of their own funds every school year to support the school supply needs of students in their classrooms. So, this donation is impactful not just for our students but also our teachers. Video available at https://we.tl/t-4HQ3jwsJCL. Photos available at https://flic.kr/s/aHBqjBEeCu.
Douglass Subaru is keeping Waco beautiful! - Lexi G
Douglass Subaru is an outstanding member of our Adopt A Park program! Through their dedication, they keep Rock Shelter in Cameron Park litter free. Last year, they collected over 20 bags of trash with the help of 30 volunteers. Adopt A Park is a unique program that allows citizens to make a difference in their community and keep their city vibrant. Keep Waco Beautiful relies on our 34 adopters to keep Waco’s parks litter free and enjoyable for the whole city. As one of the adopters, Douglass Subaru helps us achieve our sustainability and beautification goals throughout Waco. Thank you for your contribution to this important program!
A Symphony of Gratitude: China Spring Cougar Band's Heartfelt Thanks to Douglass Subaru - Erica B
In the small yet vibrant community of China Spring, Texas, the China Spring Cougar Band is more than just a school activity—it's a source of pride, unity, and inspiration for students, parents, and residents alike. The band, known for its electrifying performances and unwavering spirit, has a story that resonates deeply with the values of hard work, dedication, and community support. This story took a wonderful turn when Douglass Subaru, led by the compassionate and proactive Subaru GM, Jeff Payne, decided to lend their support in a way that would positively impact the band’s journey. The Cougar Band had always faced the typical challenges of school programs: limited budgets, aging equipment, and the constant need for resources to keep the music alive. Despite these hurdles, the students' passion never wavered. They practiced tirelessly, fueled by their love for music and the camaraderie that the band fostered. While the love of music always overflowed, funding is limited for this Legacy Band who relies on community sponsorships to play on. Enter Jeff Payne and the Douglass Subaru. Not only did they step up as a top tier financial supporter, they supplied the band a much needed reprieve - water bottles. Anyone who has walked around in this daunting Texas summer heat can attest that cool, refreshing water is not just a necessity, it’s a gift that gives the musicians the boost they need to continue. The partnership between Douglass Subaru and the China Spring Cougar Band is a shining example of what can be achieved when businesses step up to support their communities. For the Cougar Band, this sponsorship was more than just financial aid—it was a lifeline that allowed their dreams to flourish and their music to soar. Thank you, Douglass Subaru and Jeff Payne for your unwavering support of the China Spring High School Cougar Band!!
Supporting new adventures with GTG Outdoors - Gabe G
Through our partnership with Douglass Subaru, Zavior, a senior from Waco ISD, was able to go backpacking at Big Bend National Park. Zavior has been a part of our outdoor programs for six years and with a sponsorship from Douglass subaru was the first among his friends and family to ever go backpacking! He is just one of many youth we get to take on some amazing adventures through the support of Douglass Subaru!
